Community Lead

Duties & Responsibilities Standard Bearer: • Ensure that each criteria of The Work Project brand identity, mission statement, brand promises and values are communicated, understood, achieved and maintained by service staff • Directly responsible for recruitment and training employees • Directly responsible for planning, assigning, delegating and directing work • Also responsible for developing talent, appraising performance, addressing complaints and resolving problems Sales and Marketing: • Responsible for the commercial success of The Work Project, producing results that meet or exceed the annual budget • Manage all sales and marketing activities and develop direct relationship with channel partners (brokers, agents, third-party listing sites etc.) • Directly generate and manage leads and pipeline • Directly manage existing client renewals, expansions and services upsell and document deals; • Reasonably delegate associated tasks to the team, where required • Assist the General Manager to manage any matters pertaining to sales and marketing channel partners, and continuously propose ideas to develop and optimise lead generation Third-Party Relationships Management: • Manage all vendor relationships directly, including pricing, contracts and performance • Delegate procurement for operating items, ensu********* t control measures are implemented • Directly manage relationship with the AMP Team for building related issues and reasonably delegate or escalate associated tasks • Assist the GM to manage relationships with existing and potential third-party partners and continuously propose ideas to develop and execute new partnerships Meeting Space Management: • Directly responsible for the overall management of the meetings business, ensuring best practices and standards are met by all team members. • Directly responsible for interfacing with prospective/confirmed meeting organizers to ascertain and deliver client requirements; and reasonably delegating associated tasks to the Community Associate, where required. Co-Working Space Management: • Directly responsible for overall management of the Co-Working Space, ensuring best practices and standards in the Operating Manual are met by all team members • Directly responsible for maintaining applicable preventive maintenance programs • Implement systems and policies in order for operations to comply with applicable laws, government and building rules and regulations • Directly responsible for all client matters, including move-in, move-out, and client communications • Directly responsible for developing and executing the community events calendar, including weekly happy hours • Responsible for overall supervision of House Rules, acting as the manager-on-duty should any matter require escalation • Prepare and review monthly reports and complete monthly accounting work review, focus on centre performance vs. forecast and variances to budget • Reasonably delegate associated tasks to the appropriate teams, as required.

Community Lead

Location: 50 Bridge Street, Sydney

N/A

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